Limited-Time Offer: Free Global Village Ticket

• Offer Description: For every ticket purchased, guests will receive a free Global village Ticket. This exclusive promotion is available for a limited time.
• Booking Period: 23rd Jan 2026 until the end of Ramadan.

How to Claim:

• A promo code will be sent to your registered email address within one hour of your booking confirmation
• Visit the Platinumlist app or website and select Global Village.
• Enter the promo code to receive your free ticket.

Terms & Conditions:

• One free Promo code for Global village ticket is issued with every valid ticket purchase.
• Tickets are non-transferable, non-refundable, and valid only within the mentioned period.
• The company may change or withdraw the offer at any time

Highlights

• Visit the tallest building in the world.
• Ride the fastest double-deck elevator to reach the observatory
• Learn more about how the iconic building was designed and built
• Discover Dubai from new heights with sweeping panoramic vistas, enhanced by powerful observation telescopes

Exclusions

• Anything not mentioned as inclusions.

Burj Khalifa At The Top Ticket Information

• At The Top, Burj Khalifa ticket sales are final and are 100% non-refundable.
• Visitors are not allowed to bring food, beverages, glassware, or alcohol into the premises.
• Please carry a valid photo ID with you.

Important things to know before your visit

• Dress code: Casual, Appropriate clothing is allowed during the tour. No beachwear allowed.
• Age and Health Restrictions :A visit to At The Top, Burj Khalifa is suitable for people of all ages, including expecting mothers.

Accessibility:

• The entire Top experience is wheelchair accessible.
• Working service animals for the disabled are not allowed on tour.
• Kindly note there will be queuing involved at the various exhibits lined along the attraction.
• The average time required to visit the attraction is approximately two hours.

Cancellation policy

• At The Top, Burj Khalifa ticket sales are final and are 100% non-refundable.

How to get there:

• By car: At The Top, Burj Khalifa is located in The Dubai Mall, which is easily accessible by car. You can easily park the car in The Dubai Mall.
  The entrance to At The Top is located on the lower ground floor of the Dubai Mall, opposite to the food court area.
• By public transportation: The mall is easily accessible by public transportation. If you are taking the metro, you can get off at the Dubai Mall/Burj Khalifa station and walk to the mall via an air-conditioned overpass. Once you get to Dubai Mall, walk through the mall to the lower ground floor (also referred to as LG).
• By taxi: You can also take a taxi to the mall from anywhere in Dubai. It’s a popular destination, and most taxi drivers will be familiar with the location.

Highlights

– Enjoy a personalized tour, guided by a Guest Ambassador

– Step out into the world’s highest observation deck with an outdoor terrace at 555 meters

– Refresh yourself with refreshments at SKY lounge

– Explore Dubai’s famous landmarks with a unique interactive experience, using motion sense

– Be thrilled by the world’s fastest double deck elevators, cruising at 10m/s

– Take a closer look at the world below through avant-garde, high powered, telescope

– Level 125 offers a spacious deck tastefully decorated in Arabic mashrabiya for stunning 360-degree views

Exclusions

– Retail store and gift shop items

– Transfers

– Green screen photographs

– Virtual reality experience

Ticket Information

– Children under 16 must be accompanied by an adult (16+) with parental consent form required

– When purchasing child/infant tickets, an adult ticket must also be selected

– Children aged 0-3 can enter for free

– Arrive at least 30 minutes before your booking time. No-shows and late arrivals are not eligible for refunds

Know before you go

– At The Top, Burj Khalifa Dress Code: Casual, appropriate clothing is allowed during the tour. No beachwear allowed.

– At The Top, Burj Khalifa Age and Health Restrictions: A visit to At The Top, Burj Khalifa is suitable for people of all ages, including expecting mothers.

– Accessibility: The entire At the Top experience is wheelchair accessible. Working service animals for the disabled are not allowed on the tour.

– Kindly be informed that lighters, e-cigarettes, laptops, food items, sharp items, and baby strollers are not allowed inside the attraction and are to be kept in the luggage room

Cancellation Policy

– This experience/attraction has a non-cancellable / non-changeable cancellation policy: Once booked, the ticket cannot be canceled or modified

Important Information

– Children under 3 years old may go free of charge at Burj Khalifa

– Sky Views Observatory: Open for ages 12 to 65 years old, minors under 18 years must have consent of their parents in person

– Must wear modest and comfortable clothing at Sky Views (no loose dresses, skirts, flip flops, loose footwear, or long and loose scarves).

How to get there to Sky Views

– Sky Views can be accessed through The Address Sky View, Tower 1, entry point next to resident entrance. Adjacent to the Dubai Metro and the public walkway system, situated at the junction near Sheikh Zayed Road and The Dubai Mall.

To get to Dubai Mall

– From Dubai: Follow the signage

– Grand Parking (The Dubai Mall, Level 2)

– Reel Cinema Parking (The Dubai Mall, Level 2)

Timings

– At the Top, Burj Khalifa + Sky Views opening hours:

– From 9:00 am to 09:00 pm. (Last entry)

Tickets

– Make a good deal by buying Burj Khalifa level 124 & 125 At the Top entrance ticket that also includes admission to Sky Views Dubai.

– The combo ticket costs cheaper than a total for two separate tickets to the venues.

– The price for a ticket depends on the age of a visitor.

– Kids from 3 to 8 may visit Burj Khalifa At the Top at a discounted ticket price.

– Online booking helps choose the best suitable time for your trip without rush and plan a visit to the venues in advance.